Terms and Conditions for Lead Generation Services
PRSTO LeadGen LLC
Effective Date: October 10, 2026
1. Introduction
These Terms and Conditions ("Agreement") govern the use of services provided by PRSTO LeadGen LLC ("PRSTO LeadGen," "we," "us," or "our") to you ("Client," "you," or "your").
By engaging our services or using our website, you agree to be legally bound by this Agreement. If you do not agree, please do not use our services or website.
You must be at least 18 years old to use our website and services.
2. Intellectual Property and Acceptable Use
All content on our website, unless uploaded by users, is our property or that of our affiliates. This includes text, images, software, layouts, and other digital assets.
You may view and use this content for personal, non-commercial purposes.
You may not reproduce, modify, distribute, or exploit our content commercially without written permission.
3. External Links
Our website may contain links to third-party sites. These are provided for your convenience only.
We do not control and are not responsible for any external sites.
Inclusion of a link does not imply endorsement.
4. Scope of Services
PRSTO LeadGen provides lead generation software and services designed to initiate outbound conversations with qualified prospects.
Services are delivered under one of the following offerings:
Social AI
Social AI is a do-it-yourself software offering that provides tools for Client-managed LinkedIn outreach, including campaign automation, AI-assisted messaging, and related features available under the selected subscription.
Client is responsible for campaign setup, targeting, messaging, platform usage, monitoring, and results. PRSTO LeadGen does not execute, monitor, or manage Client campaigns unless explicitly stated otherwise in writing.
Social AI may include a promotional free trial. Unless canceled before the trial expires, the subscription will begin billing according to the terms presented at signup.
Subscription fees are charged according to the selected billing cycle. Access to the software and its features requires an active subscription.
Social Managed
Social Managed is a done-for-you service under which PRSTO LeadGen manages LinkedIn outreach campaigns on the Client's behalf.
Services may include campaign setup, prospect targeting, messaging, campaign execution, and ongoing optimization, as defined by the selected package.
Reply handling and meeting booking are included only if explicitly stated in the selected service.
Fees and service duration are determined by the package purchased, including month-to-month or three-month prepaid options where offered.
Email AI
Email AI is a do-it-yourself software offering that provides tools for Client-managed outbound email campaigns, including prospect discovery, enrichment, campaign creation, AI-assisted automation, and related features available under the selected subscription.
Client is responsible for campaign setup, targeting, messaging, platform usage, monitoring, and results. PRSTO LeadGen does not execute, monitor, or manage Client campaigns unless explicitly stated otherwise in writing.
Infrastructure Setup and Billing
Email AI requires a one-time infrastructure setup fee, charged at the time of purchase.
The setup includes purchasing and configuring sending domains and email accounts, establishing email authentication, and preparing the infrastructure through a warm-up process of approximately twenty (20) days.
The regular Email AI subscription begins billing twenty (20) days after the initial purchase, according to the selected monthly or three-month prepaid billing cycle.
Infrastructure preparation may be affected by third-party systems, account approvals, and technical requirements. The approximately twenty-day preparation period is an estimate and does not guarantee that campaigns will be ready to launch on a particular date.
The one-time infrastructure setup fee is non-refundable.
Sending Domains and Email Accounts
All sending domains and email accounts purchased or provisioned by PRSTO LeadGen for Email AI remain the property of PRSTO LeadGen.
These domains and accounts are provided for use only during the Client's active Email AI service.
Upon cancellation and termination of service, the associated sending domains and email accounts will be deactivated and will not be transferred to the Client.
Credits and Usage
Email AI subscriptions include a defined monthly allocation of credits based on the selected package.
Credits may be consumed by prospect discovery, contact enrichment, AI-assisted activities, and other credit-based features available within the software.
Different activities may consume different amounts of credits. Actual usage and the number of prospects processed depend on the features used.
Unused monthly credits expire at the end of the applicable monthly credit period and do not roll over.
Clients requiring additional capacity may upgrade to an available higher-tier plan.
Email Managed
Email Managed is a done-for-you service under which PRSTO LeadGen manages outbound email campaigns on the Client's behalf.
Services may include prospect sourcing, campaign setup, sending infrastructure, email authentication, warm-up, campaign execution, AI-assisted reply management, and ongoing optimization, as defined by the selected package.
Reply handling and meeting booking are included only if explicitly stated in the selected service.
Fees, setup charges, prospect volumes, and service duration are determined by the package purchased.
Any projected conversations, appointments, or qualified calls are estimates and are not guaranteed results.
Do-It-Yourself (DIY) Service Terms
DIY services provided by PRSTO LeadGen include access to tools, templates, training materials, and general guidance intended to support Client-led outbound lead generation efforts.
Client acknowledges that PRSTO LeadGen does not execute, monitor, or manage outbound campaigns under DIY services unless explicitly stated otherwise in writing.
Client is solely responsible for all aspects of execution, including but not limited to targeting, messaging, campaign setup, platform usage, compliance, and ongoing optimization.
PRSTO LeadGen makes no guarantees regarding performance, including but not limited to conversations generated, meetings booked, opportunities created, or revenue outcomes.
Client assumes all risks associated with the use of outbound platforms, including but not limited to LinkedIn and email systems, and is responsible for adhering to platform policies and best practices.
DIY services are non-refundable and are provided as-is for Client-directed use.
Client Communication Responsibility
Unless explicitly included as part of your selected service, the Client is solely responsible for monitoring and responding to all inbound messages across LinkedIn, email, or any other communication channels used in connection with the services.
PRSTO LeadGen is not responsible for missed messages, delayed responses, or lost opportunities resulting from the Client's failure to monitor or respond to inbound communications.
In services where reply handling or meeting booking is included, PRSTO LeadGen will manage inbound communication as defined within that specific offering.
5. Term and Termination
This Agreement applies to any and all services purchased from PRSTO LeadGen, including but not limited to core outbound services, add-ons, strategy sessions, or other related offerings, unless otherwise specified in writing.
The term of this Agreement is based on the service selected at the time of purchase and will be either month-to-month or a three (3) month term.
All services automatically renew according to the selected billing cycle unless canceled in accordance with the terms below.
Either party may terminate the Agreement by providing written notice at least seven (7) business days prior to the next billing date.
To cancel services, Client must provide written notice by emailing [email protected].
The seven-business-day notice period allows PRSTO LeadGen sufficient time to wind down active services, campaigns, and related account arrangements.
Following notice of cancellation, both parties agree to work in good faith to manage and conclude active campaigns through the end of the current billing period.
For managed services, PRSTO LeadGen will continue executing services during this period, and Client agrees to maintain access and any required coordination necessary to properly conclude the engagement.
For DIY software services, Client remains responsible for managing active campaigns through the end of the current service period.
Failure to provide proper notice may result in an additional billing cycle.
Upon termination, services will stop, and no refunds will be issued.
6. Fees and Payment
All fees must be paid in advance for the selected billing period, except where a specific offering provides for delayed subscription billing following an initial infrastructure setup charge.
Fees are non-refundable, including partial months or unused services.
Client agrees not to initiate chargebacks or payment disputes.
We encourage Clients to contact PRSTO LeadGen directly to resolve any billing questions or concerns before initiating a payment dispute.
All billing is based on the selected service and billing cycle. Client acknowledges that PRSTO LeadGen incurs costs to execute services, provide software access, and establish or maintain infrastructure, including third-party platforms and tools, and that charges are valid once a billing cycle has been processed.
In the event of a chargeback or payment dispute, PRST